Quality remains the primary focus of the company. Internal processes have been reviewed and adjusted to fit the new corporate structure. The company successfully passed the certification of an integrated management system according to ČSN EN ISO 9001, EMS according to ČSN EN ISO 14001 and OHSAS according to ČSN OHSAS 18001.
Quality policy, EMS and OSH
Ingeteam a.s. as a company operating in "Development, project preparation and project execution", represents a significant and traditional supplier of comprehensive solutions and services in the field of industrial automation with the focus on being a long-term and serious partner and adviser for the customer, respecting his uniqueness and his specific needs.
The company's strategy is to minimize possible negative impacts on the environment and health and therefore the company management has decided to introduce an integrated management system according to ČSN EN ISO 9001: 2016, ČSN EN ISO 14001: 2016 and ČSN OHSAS 18001: 2008.
The basic objective of the company is customer satisfaction, environmental protection, health and safety. This goal is fulfilled by the planned and continuous improvement of the level of products and services provided through the constant improvement of all identified processes of the company. The products and services in the field of "Development, project preparation and execution" are services which can affect the environment, health and safety.
The successful management and improvement of an integrated management system sets out a policy that includes both management and employees' commitments:
All our efforts are focused on continual improvement of management system at providing products and services in the field of "Development, project preparation and execution", the quality of which is in line with customer requirements, the relevant technical standards and binding legal regulations.
Our products and services can only be as good as the people who implement them and the quality of the materials used, therefore we place great emphasis on monitoring and evaluating suppliers.
We strive to achieve stable qualitative parameters, maximum flexibility in order execution, and build customer confidence and respect so that the name of the company is synonymous with reliability and quality. We want to acquire and maintain a group of well-structured customer base by a responsible and quality work.
The company put a great emphasis on the selection of workers who become the most valuable asset of the company. Human potential in the form of skilled and experienced workers is universally supported by increasing professional competence through planned education.
Compliance with all applicable laws, especially those relating to the protection of the environment and to health and safety protection, is the basis for continuous improvement of the integrated management system.
Continuous improvement at environmental protection, prevention of environmental pollution and accidents, together with preference for investment in technologies that have a positive impact on the environment and health and safety, are among the top priorities of the company's management.
Management is responsible for maintaining and developing the integrated management system, for achieving the objectives and for verifying the management system by regular reviews. This policy is a public document and forms part of the public presentation of our company. Company management supports the established policy and is convinced of its correctness.
Every employee contributes to the company's strategic goals by listening to customers' requests and opinions, forwarding information to the company management. Follow-up measures lead to increased customer satisfaction.